# Telephony & VoIP Training Courses

## Unlock the Full Potential of Telephony & VoIP Solutions
Effective communication is critical for any business. Our Telephony & VoIP training courses empower your client’s team to confidently use and manage modern communication systems, improving efficiency, collaboration, and customer experience. Whether they’re adopting a new system or optimising an existing one, we provide the knowledge and skills needed to get the most out of their technology.

## What We Offer

### Microsoft Teams Phone
- Cloud-based calling
- Seamless business communication

### Telstra
- Adaptive Collaboration
- Telstra Cloud Calling
- Microsoft Operator Connect with Telstra
- TIPT
- Webex Desktop & Mobile
- Admin Portal
- Liberate

### Webex
- Calling Desktop
- Mobile
- Handsets
- Admin Portal
- Reception Console

### 8x8
- Desktop
- Mobile
- Handset
- Administration
- Analytics

### 3CX
- UC Desktop
- UC Mobile
- Handset
- Administration

### RingCentral
- RingCentral Desktop App
- RingCentral Mobile App
- RingCentral Teams Embedded Dialler Desktop App
- RingCentral Teams Embedded Dialler Mobile App
- Admin Portal
- Bridge Operator Console
- Analytics
- Live Reports

### Avaya & Avaya Cloud Office
- Workplace Desktop
- Workplace Mobile
- Soft Console
- Handset
- Phone
- Unified App
- End User Portal
- Mobile
- Administration

### Mitel
- MiCollab Desktop
- MiCollab Mobile
- Mitel Assistant Desktop
- Mitel Assistant Mobile
- Handsets
- Consoles
- MiVoice Business Admin

### NEC
- Handset
- UC Desktop
- UC Mobile
- Webpro Administration
- Univerge Blue – Connect Desktop
- Univerge Blue – Connect Mobile
- Univerge Blue – Meet

## Tailored Training for Your Client’s Needs
While we have set course outlines, we understand this sometimes needs to be customised to an organisation’s needs; that’s why we can offer and quote for bespoke training and create a lesson plan that suits your client’s business.

## Why Choose Our Telephony & VoIP Training?
- **Experienced Trainers** – Our trainers are industry experts with hands-on experience in Telephony & VoIP Training.
- **Standard & Custom Courses** – Choose from our proven courses or request tailored content to suit the needs of the business.
- **Flexible Delivery** – Delivered online for convenience, with in-person options available if needed.
- **Practical & Impactful** – Focused on real-world skills to improve productivity, efficiency, and collaboration.
- **Long-term Success:** Equip your client with the knowledge to boost productivity, streamline processes, and collaborate seamlessly across their organisation.

## Book a Session
Ready to unlock the full potential of Telephony & VoIP Training for your client?  
Contact: [info@intele.com.au](mailto:info@intele.com.au)  
Phone: [(02) 7255 4000 (Mon–Fri, 9am–5pm AEST)](tel:0272554000)